Three Signs That it’s Time to Move Your Business Phone to the Cloud

Aug 2016

 

If your company is still using traditional landline telephone services (POTS for short) for office communications, it might be time to think about moving to a cloud-based phone system. A cloud phone system is easy to set up and use, and works across all kinds of networks and devices such as desktop handsets, computer softphones, and mobile clients.

 

1. Your IT costs are out of control

 

Businesses evolve and change.  With traditional phone systems you need to purchase additional hardware or deploy new versions of software whenever your needs change or something breaks down.   This upgrade and maintenance cycle means that you either need a trained IT expert on staff who is knowledgeable about your voice system, or you need to call a third party technician to service your old platform.  Either option is painful.

 

When your business phone system is in the cloud, your IT resources can be spent on generating value for your company instead of managing legacy hardware and worrying about whether or not everyone is on the latest software release for your communications applications.

 

2. You use other cloud services already

 

Most companies are already using some form of cloud technology.  Customer relationship management (CRM) systems, email systems, file storage, data backup, and even enterprise resource planning (ERP) and accounting platforms are all being moved to the cloud.  The benefits of moving these applications to the cloud are similar: reduced cost, redundancy, ease of use across locations, mobility, free access to software upgrades, and many others.  So why hasn’t your phone system been moved to the cloud as well?

 

In the past there were quality concerns with the transmission of real-time voice and video calls over IP networks, a certain comfort level with legacy PBXs, and just a general sense that if the old system wasn’t broken, that it shouldn’t be replaced.  Now, with advances in bandwidth and many large referenceable deployments, all of the concerns have dissipated and just the benefits remain on the table.

 

3. You have several geographically dispersed offices or a mobile workforce

 

Putting your communications in the cloud is the logical choice if you have many geographically dispersed employees.  Managing disparate phone systems for multiple locations is cumbersome and hard to keep track of, whereas combining all of those sites into a single unified communications platform streamlines administration and connects remote workers.  Why should your employees lose connection with the business phone system just because they step out of the office?

 

With a cloud phone system your workers will be available on all kinds of devices, whether work or personal, and all kinds of networks.   Take your conversations wherever your business leads you.

 


About Altus

 

 

Altus is the premier choice for cloud-based communications solutions, providing businesses with flexible and secure technologies that help employees and customers stay connected more easily.  Whether looking for basic voice service, comprehensive unified communications, or contact center, business executives trust Altus to deliver the latest features and functionality without costly capital spending programs.  Altus offers enterprise-grade performance across its secure, geo-redundant carrier platform. Start communicating better with Altus.  For more information, visit www.altusuc.com or call toll free 866.922.4001.

 

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