Nashville, TN – March 17th, 2016 – Altus UC, a leading cloud-based communications service provider, today announced that it has successfully deployed its core voice and unified communications solution for Garretson Resolution Group (GRG) a leading provider of outsourced services for the resolution of legal claims.
This installation encompasses roughly four hundred GRG employees across multiple offices, states, and time zones, and includes remote as well as on-site workers. “For GRG, the Altus solution made perfect sense,” said Brian Jones, chief executive officer at Altus. “These employees, although dispersed, are now part of a single, unified business communications environment, enjoying the latest features and functionality with our cloud platform.”
“We selected Altus because of their enterprise-grade technology and their experience working with larger organizations on complex deployments,” said Philip Jenkins, VP of Technology at GRG. “Because of their high-touch model, working with Altus made it possible for our company to embrace all of the benefits offered by the cloud without sacrificing personalized service and support. The deployment went really smoothly, and they sent people onsite at each of our main locations to do the install and training.”
Another noteworthy aspect of this deal was the inclusion of advanced network monitoring capabilities, which Altus includes free of charge for all of its customers. “As voice traffic has come on to the enterprise data network, understanding the packet traffic and bandwidth requirements has become more critical,” explained Philip Jenkins. “Altus has very good visibility into these elements because they deploy a small sentinel device at each location to monitor traffic and ensure that we have the call quality we need.”
GRG has expansion plans for their company, and they expect to continue turning to Altus as their communications service provider of choice. “We look forward to expanding our relationship with Garretson as they continue to scale,” offered Altus CEO Brian Jones.
About Garretson Resolution Group
Founded in 1998, Garretson Resolution Group (GRG) is a high-growth provider of technology-enabled outsourced services to thousands of law firms (defense and plaintiff alike), corporations, and government agencies. Our unique understanding and insights around complex processes and leading work-flow software help our clients enhance compliance efforts, drive efficiencies and manage the scale and complexities associated with the ever-changing operational and regulatory frameworks regarding healthcare lien resolution and complex settlement administration. Whether we are engaged to provide services in a single event personal injury settlement or as the administrator in a mass tort settlement program, our specialized administrative offerings utilize proven technology and processes to serve all settling parties’ interests. GRG’s service areas can independently or collectively assist in any settlement. For more information, visit www.garretsongroup.com or call toll free 888.556.7526.
Altus is the premier choice for cloud-based communications solutions, providing businesses with flexible and secure technologies that help employees and customers stay connected more easily. Whether looking for basic telephony service, or comprehensive unified communications, business executives trust Altus to deliver the latest features and functionality without costly capital spending programs. As an FCC-registered service provider, Altus offers enterprise-grade performance across its secure, geo-redundant carrier platform. Start communicating better with Altus. For more information, visit www.altusuc.com or call toll free 866.922.4001.