Goodwill Industries of Middle Tennessee Selects Altus

Aug 2016

August 1, 2016

“Goodwill Industries of Middle Tennessee, Inc. has finally found our phone system of choice. Working with Altus we have a simple, cost-effective phone solution for all of our Goodwill locations. Before discovering Altus we had no phone training for our end users and had to rely on expensive vendor support for our traditional PBX systems. Altus solved both of those problems while saving our Goodwill money at the same time.

The system features are simple, flexible, easy to use and mobile friendly. Our strategy has been to provide technology solutions to our user community that can be accessed anytime and from anywhere. The Altus business voice solution matched that plan perfectly.

We have moved a dozen of our sites onto the Altus service so far, and we are in the process of migrating all of our locations to Altus including our retail stores, career solutions centers, and donation centers. With Altus, we can have remote sites installed and running in record time.

The Altus solution also provides a disaster recovery plan where there was none. The reliability, service quality, and customer support we receive from Altus are outstanding. If I had the opportunity to select a new phone vendor I would definitely make the same choice again, and I’m glad that I got it right by picking Altus the first time.”

Ed O’Kelley
Senior Director of Technology Solutions
Goodwill Industries of Middle Tennessee, Inc.

About Altus


Altus is the premier choice for cloud-based communications solutions, providing businesses with flexible and secure technologies that help employees and customers stay connected more easily. Whether looking for basic telephony service, or comprehensive unified communications, business executives trust Altus to deliver the latest features and functionality without costly capital spending programs. As an FCC-registered service provider, Altus offers enterprise-grade performance across its secure, geo-redundant carrier platform. Start communicating better with Altus. For more information, visit or call toll free 866.922.4001.

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