Keeping an Open Mind about Communications Hardware

Dec 2016

 

Hardware & Business Communications

 

For the past two decades, the hardest aspect of selecting a phone system for IT planners and CIOs was simply choosing which hardware vendor to standardize upon.  There were Cisco disciples and Avaya evangelists, but really all of the platforms embodied a similar core feature set and were alike tied to phone lines at the corporate premise.  Consumer hardware was not part of the business communications ecosystem, and the idea of using your corporate communications platform for something like video, chat, or mobile, was, well, unheard of.  Hosted Voice over IP (aka hosted VoIP, UCaaS, or cloud PBX) did not exist, and the idea that your personal cell phone could also be a camera and a music device was revolutionary.  Nobody used their personal laptops to conduct video calls or web meetings for business purposes.

 

Everything has changed.  The old hardware vendors, and their value-added resellers, are struggling mightily.  Nortel is gone.  Avaya appears headed for bankruptcy.  ShoreTel is for sale but cannot find a buyer.   Mitel is alternately rumored to be taking over somebody or headed for trouble.  Only NEC and Cisco – each with sizeable non-communications revenue streams – seem to be on firm footing.   The work environment has also changed, with more employees working remotely, conducing higher-order communications (like integrated chat, presence, and video), and importantly, using a broader set of hardware than ever before.

 

In the new world, CIOs and IT planners need to accommodate for these changing realities, and adopt an approach to business communications that is both flexible and efficient.   Like it or not, the bring-your-own-device to work trend is here to stay.   Analyst firm IDC predicts that by 2019 nearly 2 billion smartphones will ship globally, with about 60% of them being used in a work environment in some fashion.

 

The Benefits of Bring Your Own Device

 

Mobile Workforce.  More and more employees are working from places outside of the traditional business office.  Connect your entire team regardless of where they are.

 

Save Money.   Every mobile phone or tablet that your employee pays for is one less for your company to purchase and maintain.

 

Employee Tracking.  With a mobile application from a cloud UC provider like Altus, you will have access to real-time presence and status info on each of your team members, regardless of where they physically are located.

 

Professional Image.  You don’t want your mobile employees conducting business activity on their personal phone number.

 

Rich Features.  A cloud based system like Altus can integrate not only voice calls, but also text messaging, video calling, and workforce collaboration across all kinds of devices and networks.

 

 

About Altus

 

Altus is the premier choice for cloud-based communications solutions, providing businesses with flexible and secure technologies that help employees and customers stay connected more easily.  Whether looking for basic voice service, comprehensive unified communications, or contact center, business executives trust Altus to deliver the latest features and functionality without costly capital spending programs.  As an FCC-registered service provider, Altus offers enterprise-grade performance across its secure, geo-redundant carrier platform. Start communicating better with Altus.  For more information, visit www.altusuc.com or call toll free 866.922.4001.

 

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