PBX Market Continues to Shift

Jul 2017

At the heart of every business phone system is the PBX – the centralized switch which integrates internal phone extensions with outside phone lines and allows calls to be set up, routed, and transferred.  For many years, PBXs were big physical machines.  At first they were switchboards with human operators, and then later they became… Read More

5G On The Horizon

Jun 2017

Although 5G is still in its infancy, with the telecom industry still carrying out trials and setting standards, widespread adoption may come sooner than many analysts expect.  According to Ericsson’s recently released “Mobility Report”, a whopping 25% of mobile subscriptions in North America are expected to be 5G by 2022.   Both Verizon and AT&T have… Read More

Make Remote Working Easier

Jun 2017

Today’s workers carry smartphones, tablets and laptops that connect them with colleagues and job tasks wherever they go. Collaboration apps have exploded in recent years, and now even the most essential business software applications including presentations, spreadsheets, and documents have all become cloud-based and portable. Google, Microsoft, and a host of SaaS enterprise software companies… Read More

Secret to Effective Workplace Collaboration

Jun 2017

Fostering Effective Workplace Collaboration  Collaboration drives so much in a workplace. Collaborative teams have a deeper sense of trust, are more willing to take risks, and are supportive of each other more consistently. It’s a powerful trait to infuse into any work team.  How best to collaborate depends on many factors: the teams, the work,… Read More

Time To Replace That Toshiba Phone System

May 2017

If your company is using a Toshiba phone system, it is probably time to start looking for a new vendor.  The company recently announced that they are exiting the phone business and winding down their telecommunications systems division, or TSD.  Customers and distributors were caught off guard by the announcement, and Toshiba will stop accepting… Read More

The Seven Deadly Sins of a PBX Phone System

May 2017

Many premises-based phone system (PBX) manufacturers claim that the 5 year costs of their systems are lower than an equivalent Cloud PBX alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This… Read More

Two Workforce Trends Driving Unified Communications

Apr 2017

Maybe you’ve heard it all before: millennial workers are driving change in the workplace and mobile workers are demanding business communications tools that work anywhere anytime, regardless of location or device.  If you are a business owner or CIO/CTO you need to look at the data and take it all to heart, or elsewise be… Read More

The Real Cost of Your Business Phone System

Apr 2017

Many on-premise phone system (PBX) manufacturers claim that the total cost of ownership (TCO) of their systems is lower than an equivalent cloud VoIP system. What the PBX guys don’t tell you about is all the extra hidden components of the cost picture.  If you look carefully, you may be surprised to discover that the… Read More

The 50 Shades of VoIP

Apr 2017

It is time to put the phone jargon about “cloud pbx” and “VoIP” aside and set the record straight for the common man.  Far too often we run into customers and business owners who feel overwhelmed and confused by the amount of telecom lingo and technology speak they encounter when they just want to refresh… Read More

What’s All The Fuss Over SD-WAN?

Apr 2017

 Perhaps you are an IT expert who is already well versed in software-defined wide area networking, or SD-WAN, but if you are like most busy IT professionals or business executives you might be a little too distracted with the challenges of running your company today to spend a lot of time looking over the horizon… Read More

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