If You Ain’t First, You’re Last

Oct 2017

As Ricky Bobby once philosophized, “If you ain’t first, you’re last.”  Nobody likes being second best.  At Altus, we take great pride in the fact that our VoIP solution is built on the #1 global platform for cloud communications, BroadSoft.  Beyond that, Altus offers white glove installation service and back end support for a fraction… Read More

Preventing Business Disruption When Disasters Occur

Oct 2017

In recent weeks hurricanes Harvey, Irma and Maria have devastated the lives and homes of many people.  Many of those affected by these disasters are not only recovering from the personal impact on their homes and property, but also the impact on their businesses.  Recovering from any natural catastrophe would be difficult, but taking the… Read More

Don’t Buy Yesterday’s Technology

Sep 2017

According to a recently released survey of telecommunications service providers around the globe, more than half of all businesses are anticipated to adopt cloud based Unified Communications as a Service (UCaaS) by 2020, surpassing the traditional on-premise PBX systems championed by companies like Cisco, Avaya, Mitel, and ShoreTel for so long. There is a reason why… Read More

The State of Enterprise Communications: 2017 Survey

Sep 2017

One of our favorite industry groups is the team of analysts over at nojitter.com. Last week they published the results of their June 2017 Enterprise Communications Survey of nearly two hundred companies.  Some key takeaways below. Rapid Adoption of Cloud Communications The next three years will see a huge shift of enterprise communications from the… Read More

Is Your IT Guy a VoIP Huckster?

Aug 2017

Over the past decade, the telephony market has been moving towards VoIP (Voice Over Internet Protocol).  As the name suggests, this means that your business phone system is becoming just another piece to your growing network infrastructure. For most small businesses, this means that the IT vendor has become a trusted consultant when researching and… Read More

The Cloud Is Only As Good As Your Network

Aug 2017

The IT industry is undergoing a period of dramatic change as organizations of all sizes look to the cloud to consume best of breed business applications at the click of a button across all kinds of devices and networks.  A recent BCG survey of 750 CIOs indicated that nearly 2/3rds of companies have plans to… Read More

PBX Market Continues to Shift

Jul 2017

At the heart of every business phone system is the PBX – the centralized switch which integrates internal phone extensions with outside phone lines and allows calls to be set up, routed, and transferred.  For many years, PBXs were big physical machines.  At first they were switchboards with human operators, and then later they became… Read More

Make Remote Working Easier

Jun 2017

Today’s workers carry smartphones, tablets and laptops that connect them with colleagues and job tasks wherever they go. Collaboration apps have exploded in recent years, and now even the most essential business software applications including presentations, spreadsheets, and documents have all become cloud-based and portable. Google, Microsoft, and a host of SaaS enterprise software companies… Read More

Time To Replace That Toshiba Phone System

May 2017

If your company is using a Toshiba phone system, it is probably time to start looking for a new vendor.  The company recently announced that they are exiting the phone business and winding down their telecommunications systems division, or TSD.  Customers and distributors were caught off guard by the announcement, and Toshiba will stop accepting… Read More

The Seven Deadly Sins of a PBX Phone System

May 2017

Many premises-based phone system (PBX) manufacturers claim that the 5 year costs of their systems are lower than an equivalent Cloud PBX alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This… Read More