Still Throwing Money at that Old PBX?

Nov 2017

We have all been there: your business phone system malfunctions, you need software updates, or you simply need to reprogram some extensions or move some phones around. And then you get hit with a bill for some service work that seems completely out of relation to the degree of difficulty. Didn’t Alexander Graham Bell invent… Read More

Cisco Makes a Splash in UCaaS

Oct 2017

As everyone has likely heard by now, Cisco entered into an agreement to acquire BroadSoft for $1.9 billion.  The official announcement came earlier this week during BroadSoft’s annual Connections meeting. Immediately following the announcement, service providers and customers alike began asking “Wat does this all mean?”.  A significant amount of our time this week has… Read More

If You Ain’t First, You’re Last

Oct 2017

As Ricky Bobby once philosophized, “If you ain’t first, you’re last.”  Nobody likes being second best.  At Altus, we take great pride in the fact that our VoIP solution is built on the #1 global platform for cloud communications, BroadSoft.  Beyond that, Altus offers white glove installation service and back end support for a fraction… Read More

Preventing Business Disruption When Disasters Occur

Oct 2017

In recent weeks hurricanes Harvey, Irma and Maria have devastated the lives and homes of many people.  Many of those affected by these disasters are not only recovering from the personal impact on their homes and property, but also the impact on their businesses.  Recovering from any natural catastrophe would be difficult, but taking the… Read More

Mitel To Buy ShoreTel

Jul 2017

Mitel just announced that they signed a definitive agreement to purchase all of ShoreTel’s outstanding shares at a price of $7.50 per share, which values ShoreTel at an enterprise value of $430m in an all cash deal. To accomplish the acquisition, Mitel announced they would be taking on over $300m in additional debt.  But this… Read More

PBX Market Continues to Shift

Jul 2017

At the heart of every business phone system is the PBX – the centralized switch which integrates internal phone extensions with outside phone lines and allows calls to be set up, routed, and transferred.  For many years, PBXs were big physical machines.  At first they were switchboards with human operators, and then later they became… Read More

5G On The Horizon

Jun 2017

Although 5G is still in its infancy, with the telecom industry still carrying out trials and setting standards, widespread adoption may come sooner than many analysts expect.  According to Ericsson’s recently released “Mobility Report”, a whopping 25% of mobile subscriptions in North America are expected to be 5G by 2022.   Both Verizon and AT&T have… Read More

Time To Replace That Toshiba Phone System

May 2017

If your company is using a Toshiba phone system, it is probably time to start looking for a new vendor.  The company recently announced that they are exiting the phone business and winding down their telecommunications systems division, or TSD.  Customers and distributors were caught off guard by the announcement, and Toshiba will stop accepting… Read More

Two Workforce Trends Driving Unified Communications

Apr 2017

Maybe you’ve heard it all before: millennial workers are driving change in the workplace and mobile workers are demanding business communications tools that work anywhere anytime, regardless of location or device.  If you are a business owner or CIO/CTO you need to look at the data and take it all to heart, or elsewise be… Read More

The Real Cost of Your Business Phone System

Apr 2017

Many on-premise phone system (PBX) manufacturers claim that the total cost of ownership (TCO) of their systems is lower than an equivalent cloud VoIP system. What the PBX guys don’t tell you about is all the extra hidden components of the cost picture.  If you look carefully, you may be surprised to discover that the… Read More