Still Throwing Money at that Old PBX?

Nov 2017

We have all been there: your business phone system malfunctions, you need software updates, or you simply need to reprogram some extensions or move some phones around. And then you get hit with a bill for some service work that seems completely out of relation to the degree of difficulty. Didn’t Alexander Graham Bell invent… Read More

If You Ain’t First, You’re Last

Oct 2017

As Ricky Bobby once philosophized, “If you ain’t first, you’re last.”  Nobody likes being second best.  At Altus, we take great pride in the fact that our VoIP solution is built on the #1 global platform for cloud communications, BroadSoft.  Beyond that, Altus offers white glove installation service and back end support for a fraction… Read More

Preventing Business Disruption When Disasters Occur

Oct 2017

In recent weeks hurricanes Harvey, Irma and Maria have devastated the lives and homes of many people.  Many of those affected by these disasters are not only recovering from the personal impact on their homes and property, but also the impact on their businesses.  Recovering from any natural catastrophe would be difficult, but taking the… Read More

The Cloud Is Only As Good As Your Network

Aug 2017

The IT industry is undergoing a period of dramatic change as organizations of all sizes look to the cloud to consume best of breed business applications at the click of a button across all kinds of devices and networks.  A recent BCG survey of 750 CIOs indicated that nearly 2/3rds of companies have plans to… Read More

Mitel To Buy ShoreTel

Jul 2017

Mitel just announced that they signed a definitive agreement to purchase all of ShoreTel’s outstanding shares at a price of $7.50 per share, which values ShoreTel at an enterprise value of $430m in an all cash deal. To accomplish the acquisition, Mitel announced they would be taking on over $300m in additional debt.  But this… Read More

PBX Market Continues to Shift

Jul 2017

At the heart of every business phone system is the PBX – the centralized switch which integrates internal phone extensions with outside phone lines and allows calls to be set up, routed, and transferred.  For many years, PBXs were big physical machines.  At first they were switchboards with human operators, and then later they became… Read More

5G On The Horizon

Jun 2017

Although 5G is still in its infancy, with the telecom industry still carrying out trials and setting standards, widespread adoption may come sooner than many analysts expect.  According to Ericsson’s recently released “Mobility Report”, a whopping 25% of mobile subscriptions in North America are expected to be 5G by 2022.   Both Verizon and AT&T have… Read More

Make Remote Working Easier

Jun 2017

Today’s workers carry smartphones, tablets and laptops that connect them with colleagues and job tasks wherever they go. Collaboration apps have exploded in recent years, and now even the most essential business software applications including presentations, spreadsheets, and documents have all become cloud-based and portable. Google, Microsoft, and a host of SaaS enterprise software companies… Read More

Secret to Effective Workplace Collaboration

Jun 2017

Fostering Effective Workplace Collaboration  Collaboration drives so much in a workplace. Collaborative teams have a deeper sense of trust, are more willing to take risks, and are supportive of each other more consistently. It’s a powerful trait to infuse into any work team.  How best to collaborate depends on many factors: the teams, the work,… Read More

The Real Cost of Your Business Phone System

Apr 2017

Many on-premise phone system (PBX) manufacturers claim that the total cost of ownership (TCO) of their systems is lower than an equivalent cloud VoIP system. What the PBX guys don’t tell you about is all the extra hidden components of the cost picture.  If you look carefully, you may be surprised to discover that the… Read More