If You Ain’t First, You’re Last

Oct 2017

As Ricky Bobby once philosophized, “If you ain’t first, you’re last.”  Nobody likes being second best.  At Altus, we take great pride in the fact that our VoIP solution is built on the #1 global platform for cloud communications, BroadSoft.  Beyond that, Altus offers white glove installation service and back end support for a fraction… Read More

Preventing Business Disruption When Disasters Occur

Oct 2017

In recent weeks hurricanes Harvey, Irma and Maria have devastated the lives and homes of many people.  Many of those affected by these disasters are not only recovering from the personal impact on their homes and property, but also the impact on their businesses.  Recovering from any natural catastrophe would be difficult, but taking the… Read More

The Cloud Is Only As Good As Your Network

Aug 2017

The IT industry is undergoing a period of dramatic change as organizations of all sizes look to the cloud to consume best of breed business applications at the click of a button across all kinds of devices and networks.  A recent BCG survey of 750 CIOs indicated that nearly 2/3rds of companies have plans to… Read More

The Seven Deadly Sins of a PBX Phone System

May 2017

Many premises-based phone system (PBX) manufacturers claim that the 5 year costs of their systems are lower than an equivalent Cloud PBX alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This… Read More

Two Workforce Trends Driving Unified Communications

Apr 2017

Maybe you’ve heard it all before: millennial workers are driving change in the workplace and mobile workers are demanding business communications tools that work anywhere anytime, regardless of location or device.  If you are a business owner or CIO/CTO you need to look at the data and take it all to heart, or elsewise be… Read More

The 50 Shades of VoIP

Apr 2017

It is time to put the phone jargon about “cloud pbx” and “VoIP” aside and set the record straight for the common man.  Far too often we run into customers and business owners who feel overwhelmed and confused by the amount of telecom lingo and technology speak they encounter when they just want to refresh… Read More

Should Employees Have a Right to Disconnect?

Feb 2017

French workers seemingly have it made: 35-hour work weeks and a large amount of vacation each year. As of January 1, 2017, a law went into effect covering employees in companies with more than 50 employees. The “right to disconnect” law requires companies to designate hours when staff members may neither send nor respond to… Read More

Keeping an Open Mind about Communications Hardware

Dec 2016

  Hardware & Business Communications   For the past two decades, the hardest aspect of selecting a phone system for IT planners and CIOs was simply choosing which hardware vendor to standardize upon.  There were Cisco disciples and Avaya evangelists, but really all of the platforms embodied a similar core feature set and were alike… Read More

What You Need To Know About UCaaS

Nov 2016

Overview Unified Communications as a Service (UCaaS) describes a technology whereby multiple different modes of business communication are brought together and accessed as part of a single, integrated platform. In practical terms, this means that a company’s phone system can be enhanced and extended with richer features and applications across a range of devices and… Read More

Cloud Communications: The Myth of Losing Control

Nov 2016

Overview   From the SMB to the enterprise, companies across the spectrum are rapidly adopting cloud communications to gain faster access to advanced features, leverage internal IT resources, and eliminate the hassle of integrating multi-vendor products and solutions.  However, some business IT investment decision makers are still holding back on the move to UCaaS for… Read More