Be Thankful for VoIP

Dec 2017

At this time of year when we all take a few days to reflect on life’s many blessings, I am mindful of how much better my business phone system is than it used to be, all thanks to Voice over IP (VoIP). Modern cloud-based voice over IP (VoIP) phone systems combine familiar communications services such… Read More

Still Throwing Money at that Old PBX?

Nov 2017

We have all been there: your business phone system malfunctions, you need software updates, or you simply need to reprogram some extensions or move some phones around. And then you get hit with a bill for some service work that seems completely out of relation to the degree of difficulty. Didn’t Alexander Graham Bell invent… Read More

Cisco Makes a Splash in UCaaS

Oct 2017

As everyone has likely heard by now, Cisco entered into an agreement to acquire BroadSoft for $1.9 billion.  The official announcement came earlier this week during BroadSoft’s annual Connections meeting. Immediately following the announcement, service providers and customers alike began asking “Wat does this all mean?”.  A significant amount of our time this week has… Read More

If You Ain’t First, You’re Last

Oct 2017

As Ricky Bobby once philosophized, “If you ain’t first, you’re last.”  Nobody likes being second best.  At Altus, we take great pride in the fact that our VoIP solution is built on the #1 global platform for cloud communications, BroadSoft.  Beyond that, Altus offers white glove installation service and back end support for a fraction… Read More

Preventing Business Disruption When Disasters Occur

Oct 2017

In recent weeks hurricanes Harvey, Irma and Maria have devastated the lives and homes of many people.  Many of those affected by these disasters are not only recovering from the personal impact on their homes and property, but also the impact on their businesses.  Recovering from any natural catastrophe would be difficult, but taking the… Read More

Don’t Buy Yesterday’s Technology

Sep 2017

According to a recently released survey of telecommunications service providers around the globe, more than half of all businesses are anticipated to adopt cloud based Unified Communications as a Service (UCaaS) by 2020, surpassing the traditional on-premise PBX systems championed by companies like Cisco, Avaya, Mitel, and ShoreTel for so long. There is a reason why… Read More

The State of Enterprise Communications: 2017 Survey

Sep 2017

One of our favorite industry groups is the team of analysts over at nojitter.com. Last week they published the results of their June 2017 Enterprise Communications Survey of nearly two hundred companies.  Some key takeaways below. Rapid Adoption of Cloud Communications The next three years will see a huge shift of enterprise communications from the… Read More

Is Your IT Guy a VoIP Huckster?

Aug 2017

Over the past decade, the telephony market has been moving towards VoIP (Voice Over Internet Protocol).  As the name suggests, this means that your business phone system is becoming just another piece to your growing network infrastructure. For most small businesses, this means that the IT vendor has become a trusted consultant when researching and… Read More

The Cloud Is Only As Good As Your Network

Aug 2017

The IT industry is undergoing a period of dramatic change as organizations of all sizes look to the cloud to consume best of breed business applications at the click of a button across all kinds of devices and networks.  A recent BCG survey of 750 CIOs indicated that nearly 2/3rds of companies have plans to… Read More

PBX Market Continues to Shift

Jul 2017

At the heart of every business phone system is the PBX – the centralized switch which integrates internal phone extensions with outside phone lines and allows calls to be set up, routed, and transferred.  For many years, PBXs were big physical machines.  At first they were switchboards with human operators, and then later they became… Read More